Shipping Policy
Effective Date: August 6, 2026
At CrafftyCreations, we are committed to ensuring that your orders are processed and delivered safely, efficiently, and on time. This Shipping Policy explains our shipping procedures, delivery timelines, and other important information regarding your purchases.
By placing an order with us, you agree to the terms outlined in this Shipping Policy.
1. Shipping Coverage
CrafftyCreations currently ships products only within India.
We do not offer international shipping at this time. Orders can only be delivered to valid addresses located within India.
2. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During festivals, promotional events, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact details provided during checkout.
3. Delivery Time
Estimated delivery times vary depending on your location within India.
Metro Cities: 2–5 business days
Other Cities and Towns: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, natural disasters, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, are calculated during checkout based on:
Delivery location
Package weight and dimensions
Courier service selected
From time to time, CrafftyCreations may offer free shipping or promotional shipping discounts, which will be clearly displayed on our website.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable) containing your tracking details.
You can use the tracking number to monitor your shipment through the courier partner’s tracking system.
6. Order Quantity Policy
To maintain fair purchasing practices and comply with payment gateway and fraud prevention requirements, CrafftyCreations may impose a reasonable maximum quantity of products that can be purchased in a single order.
Orders exceeding the permitted quantity may be modified, cancelled, or rejected at our discretion.
7. Delivery Delays
Although we strive to deliver all orders within the estimated delivery timeframe, delays may occur due to:
Weather conditions
Natural disasters
Public holidays
Courier partner delays
Remote delivery locations
Operational disruptions
High order volumes
CrafftyCreations shall not be held liable for delays caused by courier partners or circumstances beyond our reasonable control.
8. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details while placing an order.
If incorrect or incomplete shipping information is provided:
Delivery may be delayed.
Additional shipping charges may apply for re-delivery.
Orders returned due to incorrect addresses may require repayment of shipping charges before re-dispatch.
CrafftyCreations is not responsible for deliveries affected by incorrect customer-provided information.
9. Lost or Damaged Shipments
If your package is lost during transit or arrives damaged, please contact us as soon as possible with:
Order Number
Photographs (if damaged)
Description of the issue
We will coordinate with the courier partner to investigate the matter and provide an appropriate resolution in accordance with our policies.
10. Failed Delivery Attempts
If delivery cannot be completed because:
the recipient is unavailable,
the address is incorrect,
or delivery is repeatedly refused,
the shipment may be returned to us. Re-shipping charges, if applicable, will be the responsibility of the customer.
11. Changes to This Shipping Policy
CrafftyCreations reserves the right to modify this Shipping Policy at any time without prior notice.
Any updates will be published on this page with a revised Effective Date. Continued use of our website after such changes constitutes acceptance of the updated Shipping Policy.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us using the contact information provided on our website.
Website: CrafftyCreations
Legal Business Name: Kalleril Kunjan Nair Unnikrishnan (KK Unnikrishnan)
Shipping Coverage: India Only