Privacy Policy

Effective Date: August 6, 2026

At CrafftyCreations, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Website: CrafftyCreations

Legal Business Name: Kalleril Kunjan Nair Unnikrishnan (KK Unnikrishnan)

CrafftyCreations is a sole proprietorship operated by Kalleril Kunjan Nair Unnikrishnan. This legal business name is used for GST registration, Udyam Registration, banking, and payment gateway verification purposes.

2. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Order Details
Payment Information (processed securely by third-party payment providers)

Non-Personal Information

We automatically collect certain information, including:

Browser type
Device information
IP address
Operating system
Website usage statistics
Pages visited
Referral sources

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Enhance your shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver purchased products
Communicate regarding orders and customer support
Process refunds and cancellations
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
Send promotional emails (only if you have subscribed)

4. Product Information

CrafftyCreations primarily sells:

Handicrafts
Home Décor Products
Gift Items
Decorative Products
Artificial Jewellery
Imitation Gemstone Products
Other lifestyle and decorative products displayed on the website

Product Disclaimer

Products described as gemstones, crystals, stones, or similar decorative items are artificial, imitation, or fancy products only.

These products:

Are not natural gemstones
Are not precious stones
Are not certified gemstones
Are sold solely for decorative, gifting, craft, or fashion purposes

No GIA, GIS, IGI, or any gemstone certification applies to these products.

5. Shipping Information

Currently, CrafftyCreations ships products only within India.

We do not offer international shipping.

Orders can only be delivered to valid addresses located within India.

6. Order Quantity Policy

To maintain fair purchasing practices and comply with payment gateway and fraud prevention requirements, CrafftyCreations may impose a maximum purchase quantity for certain products in a single order.

Orders exceeding the permitted quantity may be modified, rejected, or cancelled at our discretion.

7. Payment Security

Payments are processed securely through trusted payment gateway providers.

CrafftyCreations does not store your complete debit card, credit card, UPI PIN, or banking credentials on its servers.

All online payment transactions are encrypted using Secure Socket Layer (SSL) technology or equivalent industry-standard security protocols.

8. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers necessary for operating our business, including:

Payment Gateway Providers
Courier and Shipping Partners
Website Hosting Providers
IT Service Providers
Government Authorities where legally required

These parties are permitted to use your information only for the purpose of providing their respective services.

9. Data Security

We take appropriate technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

Although we strive to protect your information, no internet transmission can be guaranteed to be 100% secure.

10. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your information
Delete your account (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

11. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Meet legal, tax, accounting, and regulatory requirements
Resolve disputes

After the applicable retention period, your information is securely deleted or anonymized.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

13. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date.

Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

15. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website.